Contact

Have a question about one of our guides, spotted an outdated step, or found a broken link? We’d like to hear from you. Reader corrections are one of the main ways this site stays accurate and helpful.

Email: [email protected]
We usually reply within 2 to 3 business days.

Please read first: we are not Dollar General

DGME.vip is an independent informational website. We are not affiliated with Dollar General and we have no access to any employee accounts, schedules, pay records, or W2 forms. That means we cannot:

  • Unlock or reset your DGME account
  • Look up your Employee ID
  • Fix a missing or incorrect paystub
  • Send or correct your W2
  • Change your schedule or personal details

Need help with your account? Contact Dollar General directly

For anything involving your actual account, pay, or employment, reach Dollar General through one of these official channels:

ChannelDetailsBest for
Store manager or district HR Speak to your manager in store or reach your district HR contact. The fastest option for most account and login problems.
DGHR Hotline 1 855 ASK DGHR (1 855 275 3447), Monday to Friday, 8:00 a.m. to 5:00 p.m. CST. General HR, login, and pay questions.
Employee Response Center (ERC) The ERC number is posted in your store office or break room. For disability or accommodation requests, ERC can be reached at 1 888 237 4114 (option 1). Accommodation and accessibility requests.
Official portal webapps.dolgen.net/dgme2 Signing in to manage your account online.

Phone numbers and hours can change. If a number no longer works, check the notice board in your store or ask your manager for the current contact details.

What we can help with

Email us if you’d like to:

  • Report an error or outdated instruction in one of our guides
  • Suggest a topic you’d like us to cover
  • Report a fake or phishing website pretending to be DGME
  • Share general feedback about the site
  • Send a privacy or legal inquiry

Keep yourself safe

Please never include your Employee ID, password, Social Security number, or any other personal credentials in a message to us. We will never ask for them, and no legitimate DGME page will ask you to enter your password outside the official portal.